Managed IT Services
Our Services

Managed IT Services

 24/7 Managed Services for Your Database, System, and Cloud Infrastructures

Managed IT Services

24/7 Managed Services (S1 / S2 / S3)

24/7 Managed Services (S1 / S2 / S3)

We provide managed services at L1, L2, and L3 levels for your mission-critical database systems on a 24/7 basis, managing incident, alarm, and ticket processes end to end.

Advanced Database Expertise

Advanced Database Expertise

We provide consultancy and support with deep expertise across widely used enterprise and open-source databases: Oracle Database (26ai, 23ai, 19c, 12c, 11g, and others), Microsoft SQL Server (2025, 2022, 2019, 2017, and others), PostgreSQL (18, 17, 16, and others), MongoDB (8.0, 7.0, 6.0, 5.0, 4.x), MySQL (9.x, 8.x, 5.x)

Middleware and Application Server Management

Middleware and Application Server Management

We manage the configuration, monitoring, and performance of application servers such as Oracle WebLogic, Microsoft IIS, Apache Tomcat, and Apache Web Server.

High Availability and Replication Management

High Availability and Replication Management

We deliver high availability and data replication with solutions such as Oracle RAC, GoldenGate, PostgreSQL Patroni, SQL Server AlwaysOn, and MySQL Replication, and provide services covering architecture design, setup, and monitoring processes.

Reporting and Analytics Platform Management

Reporting and Analytics Platform Management

We ensure the operation, optimization, and continuity of Oracle Analytics Server (OAS), Oracle Business Intelligence (OBIEE), Oracle Data Integrator, Microsoft Power BI, and SQL Server Integration Services platforms.

Operating System and Virtualization Management

Operating System and Virtualization Management

We undertake the management of Oracle Linux and Red Hat Enterprise Linux operating systems, as well as KVM and OVM virtualization environments.

MoniStream Proactive Monitoring Platform

MoniStream Proactive Monitoring Platform

With our MoniStream platform, we identify issues before they occur through continuous proactive monitoring, alarm, and early warning mechanisms, and carry out health checks, configuration reviews, and performance improvement activities.

Backup, Disaster Recovery, and Continuity

Backup, Disaster Recovery, and Continuity

We plan, test, and sustainably manage backup, disaster recovery (DR), and business continuity scenarios.

Database Security and Auditing

Database Security and Auditing

We protect your systems through security policies aligned with KVKK, GDPR, and industry regulations, as well as regular patch management and access controls.

Why InspireIT for Managed IT Services?

We monitor and manage system, database, and cloud environments end to end to keep IT infrastructures secure and uninterrupted. With our industry experience, strong technical team, and proactive approach, we support operational continuity and improve performance and reliability.

Service-Integrated Solutions

Service-Integrated Solutions

With Monistream, we monitor infrastructure and databases in real time and enable proactive intervention. With DataSafe, we reduce data loss risk and help protect business continuity.

Certified System and Database Expertise

Certified System and Database Expertise

We manage Oracle, PostgreSQL, SQL Server, MySQL, MongoDB, cloud databases, and Linux and Windows systems with our experienced team.

Proven Project and Operations Experience

Proven Project and Operations Experience

With project and operations experience across different industries, we manage high-volume and critical database environments in a planned and secure way.

An SLA-Driven, Measurable Service Approach

An SLA-Driven, Measurable Service Approach

Through proactive monitoring and regular reporting, we keep performance, availability, and response times under continuous control.

Database and infrastructure modernization

What Does InspireIT Offer You?

Modernizing critical database infrastructures involves updating existing systems with current technologies while improving performance, security, and scalability. Version upgrades, platform migrations, high availability, and disaster recovery solutions are key steps in this transformation.

MANAGED IT SERVICES

Who Are Our Managed IT Services For?

  • Organizations with business-critical IT infrastructures
  • Organizations that need 24/7 uninterrupted operations
  • Companies that want to reduce the operational load on in-house IT teams and provide backup for them
  • Organizations that want to manage database, system, and application layers from a single point
  • Organizations that want measurable, SLA-based service

Our References

Through long-term partnerships, we help organizations manage critical infrastructure, data, and system operations securely and sustainably.
Industries

Industries and Use Cases

A tailored approach for every industry, sustainable success in every project.

Banking

For organizations operating in the banking industry, we provide Data Warehousing & Business Intelligence, Artificial Intelligence, and Outsourcing services. By transforming financial data into centralized and analyzable structures, we make every type of data a bank may need secure and rapidly accessible.

We provide 24/7 available database systems for critical banking applications, and with our Private Cloud solutions tailored to the banking sector, we ensure that data is managed without leaving the organization, with high performance and full regulatory compliance.

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Education

For educational institutions, we provide IT Outsourcing Services across system management, database, network and security, software development, and other specialist IT areas, with a focus on system continuity and uninterrupted service. For critical services such as student information systems, LMS and distance learning platforms, exam applications, and integrations, we support continuity through 24/7 operations, monitoring, incident and problem management, capacity planning, and performance improvements.

We design scalable architectures for sudden workload increases during peak registration periods, exam hours, and live class traffic. By building highly available and easy-to-manage infrastructures that can scale out or scale in when needed, we help protect user experience and manage service levels sustainably.

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Energy & Water Distribution

For organizations in the energy and water distribution industry, we provide System and Database Management, Data Warehousing & Business Intelligence, Private Cloud Transformation, and Outsourcing Services. We run 24/7 operations for critical infrastructures, supporting high availability and business continuity through monitoring, incident and problem management, capacity planning, and performance improvements.

We transform SCADA/EMS, generation, metering, distribution, trading, billing, and CRM data into centralized, analysis-ready structures. We manage ETL/ELT, data quality, modeling, and reporting layers, while delivering private cloud projects end to end — from assessment to migration — in a secure and regulatory-compliant way.

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Factoring

We monitor the critical systems of institutions in the factoring industry 24/7 and provide Systems and Database Management services with our expert team.

In addition, we support customers who want to generate meaningful insights from their financial data through our Data Warehousing, Business Intelligence, and Artificial Intelligence projects, making all critical data required by factoring companies secure and rapidly accessible.

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Gaming, Media & Sports

For organizations in gaming, media, and sports, we provide IT Outsourcing support across software development, DevOps, data and analytics, security, system, and database areas. With project-based or long-term expert allocation, we help accelerate product development, maintenance, and improvement processes.

We manage 24/7 system and database operations for critical platforms, supporting high availability and service continuity through monitoring, incident management, performance, and capacity improvements. For sudden traffic spikes and live broadcast periods, we design scalable architectures in Public Cloud environments and support both performance and sustainability through auto-scaling and cost optimization.

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Healthcare

For organizations operating in the healthcare industry, we provide Database and System Management, Cloud Transformation, and Outsourcing services. By managing data from hospital information systems and clinical/operational applications securely, with high availability and strong performance, we ensure business continuity.

We run 24/7 System and Database Operations for healthcare applications, safeguarding high availability and business continuity through monitoring, incident/problem management, capacity planning, and performance improvements. In cloud transformation work, we manage current-state analysis, target architecture design, application/data migration, security and identity management, cost optimization (FinOps), and DevOps automation end to end, moving you onto modern, scalable, and manageable cloud infrastructure.

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Insurance

For organizations operating in the insurance industry, we provide Data Warehousing & Business Intelligence, Artificial Intelligence, and Outsourcing services. By transforming policy, claims, customer, collections, risk/actuarial, and channel data into centralized and analyzable structures, we make all critical data required by insurance companies secure and rapidly accessible.

We provide 24/7 available database infrastructures for critical insurance applications; with our Private Cloud solutions tailored to the insurance industry, we ensure that data is managed without leaving the organization, with high performance and full regulatory compliance.

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Manufacturing

For organizations operating in the manufacturing industry, we provide Database and Systems Management and Cloud Transformation Services. We manage 24/7 system and database operations for critical infrastructures, supporting high availability and business continuity through monitoring, incident and problem management, capacity planning, and performance improvements.

In cloud transformation projects, we manage the full lifecycle end to end — from current environment assessment and target architecture design to application and data migration, security and identity management, cost optimization, and DevOps automation. This helps organizations move to modern, scalable, and manageable cloud infrastructures.

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Ports & Logistics

For organizations in ports and logistics, we provide System and Database Management services. We manage the critical infrastructures that support port operations, logistics tracking, and planning processes with a focus on security and high availability, helping ensure operational continuity.

From monitoring and alert mechanisms to incident and problem management, performance and capacity optimization, redundancy, and DR architectures, we manage all operational layers with a 24/7 continuity focus. With high-availability architectures designed for critical workloads, we help maintain SLA levels even during peak operational periods.

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Public Sector

For public institutions and municipalities, we provide Database and System Management, Data Warehousing & Business Intelligence, Private Cloud Transformation, and Outsourcing Services. We run 24/7 operations for critical infrastructures, supporting high availability and business continuity through monitoring, incident and problem management, capacity planning, and performance improvements.

We transform data from e-municipality, GIS, accrual and collection, licensing and zoning, water and wastewater, and CRM systems into centralized, analysis-ready structures. We manage ETL/ELT, data quality, modeling, and reporting layers, while delivering private cloud projects end to end in a secure, controlled, and regulatory-compliant way.

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Telecommunications

For organizations operating in the telecommunications industry, we provide Data Warehousing & Business Intelligence, Artificial Intelligence, and Outsourcing Services. By transforming subscriber, usage (CDR), network, billing, revenue, customer experience, and channel data into centralized, analysis-ready structures, we make critical telecom data secure and easily accessible. Through end-to-end Data Warehouse ETL/ELT development, we manage data collection from source systems, data quality controls, modeling, and reporting layers. We also support 24/7 Data Warehouse Operations through monitoring, incident management, and performance improvements.

We take ownership of Oracle Analytics Server (OAS) environments from installation and configuration to dashboard development, data modeling, performance optimization, and user management, ensuring reliable and high-performance analytics operations.

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Tourism & Aviation

For organizations in tourism and aviation, we provide end-to-end services in Database and System Management, Data Warehousing, Analytics, and Cloud Transformation. We monitor infrastructures supporting reservation, operations, revenue management, CRM, and similar critical systems 24/7, helping ensure high availability and service continuity.

We consolidate data from different operational systems into a central structure and turn it into timely, meaningful insights. With BI and reporting solutions, we support sales, occupancy, operational efficiency, and profitability processes with data. In infrastructure transformation projects, we assess Public and Private Cloud approaches based on business needs and design scalable, sustainable architectures with security, regulatory compliance, and cost optimization in mind. By moving to open source and modern platforms, we build a more flexible and efficient technology foundation.

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Frequently Asked Questions About Managed IT Services

Which database technologies and platforms does InspireIT support?

We manage Oracle, SQL Server, PostgreSQL, MySQL, and MongoDB databases along with Oracle Cloud (OCI), AWS, Azure, and Huawei Cloud infrastructures, and deliver new projects on these platforms.

What kind of infrastructure do you use to ensure uninterrupted service?

To support uninterrupted service, we work with centralized monitoring platforms and alarm and incident management systems. In addition, our in-house MoniStream monitoring platform tracks database and infrastructure components in real time, detecting potential risks early through alarms and alerts so they can be resolved before they escalate.

With our DataSafe solution, we also manage backup, restore, and disaster recovery processes within a controlled and testable framework, safeguarding business continuity.

Does InspireIT provide continuous managed services alongside project-based modernization work for customers' database systems?

We offer both project-based and ongoing service models for our customers’ database infrastructures. Work such as transformation, modernization, and architectural improvement is delivered as projects, while for operational needs we provide continuous support for customers’ database systems through managed service models at 24/7 or 5×8 service levels.

Which service models does InspireIT offer for database management services?

InspireIT offers database management services in three models, depending on an organization’s needs and maturity level:

  • Level 1 – Monitoring and Notification
    Database and infrastructure components are monitored 24/7, with instant notification and reporting for threshold breaches and critical conditions.
  • Levels 1 and 2 – Monitoring and Management
    In addition to monitoring, InspireIT handles daily operations, proactive tracking, performance improvement, capacity management, backup, and routine maintenance activities.
  • Expert and Critical Support
    Offered to organizations that have their own technical teams but need advanced expertise in specific situations. Our senior specialists step in for performance issues, critical outages, migrations, and architectural improvements, performing root cause analysis and delivering lasting, sustainable solutions.
What are InspireIT's areas of expertise and certifications in Managed IT Services?

InspireIT holds the ‘Oracle Cloud Sell’ and ‘Oracle Cloud Service’ certifications, together with ‘OCI Migration Expertise’ and ‘Oracle Database to Cloud Expertise’ competencies. These reflect our Oracle-verified technical knowledge and project experience.

On this basis, we plan and deliver Oracle Cloud projects end to end — from licensing and correct solution positioning to architecture design, database and application migrations (on-prem to cloud, cloud to cloud), performance optimization, and operational management.

Are InspireIT's data processing activities compliant with data protection regulations?

Yes. InspireIT carries out the processing and protection of personal data in line with Turkish data protection law (KVKK), GDPR, and related legislation. These processes are managed in compliance with ISO standards covering information security and data privacy.

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